Frequently Asked Questions (FAQ)

Feel free to email or give us a call if you can’t find the answer to your question below.

What are your hours?

Our hours vary depending on the time of year. We are open seven days a week, excluding major holidays. Please feel free to call to check the current hours. We also try to keep them current on our Facebook page.

May I call in my order?

We accept telephone orders with the understanding that our drive-up and walk-up customers get first priority. If you call in an order, you may be informed that it could by ready in an approximate number of minutes, or you may be told that we currently have too many cars in line to take a telephone order.

Do I get a discount on my birthday?

Yes! We give you 50% off your drink order on your birthday, with proof of identification.

Do you offer specials?

We sure do! Our daily specials are listed on the specials board at the drive up windows and they are posted monthly on our Facebook page.

What is a Ferdinand’s Grabber and why isn’t it available year round?

Ferdinand’s is the retail outlet for the Washington State University Creamery. We are proud WSU Cougar fans and pleased to seasonally offer a small selection of their ice cream sandwiched between two soft oatmeal cookies – called a Grabber. In order to maintain the freshest and highest quality product, we are not able to offer them during the winter months.

What seasonal drinks do you offer?

We offer festive fall and Christmas drinks, including pumpkin pie and pumpkin spice flavors, peppermint bark and gingerbread flavors, spiced cider, and eggnog.